We currently ship to the United States, Canada, Germany, Italy, Spain, the United Kingdom, France, Belgium, Sweden, the Netherlands, and Poland. Please confirm with us before purchasing whether other countries besides the United States can be delivered.

Generally, it will be shipped within 7 days after you place the order. Remote areas and peak seasons will extend the time.

Please contact us before returning the goods, no matter what the reason for your return is. We will do our best to provide you with the best return experience.

The time varies from country to country, and the specific time can be based on the delivery time of the Amazon platform.

Please make sure the earbuds are in pairing mode and not paired by other device, the indicator flashes red and blue means it's in pairing mode. 2. Clear the pairing history of your phone. Turn off the Bluetooth then turn on, and pair again.

Please make sure that the sensor  (Lightning Logo “��” ) on the back of the headphone charging case, corresponds to the center position placed on the wireless charger cradle. Otherwise it will not charge properly.

There is a data transmission process from your phone to the product, sometimes you can feel delay. It's a common issue for all the Bluetooth devices, and Bluetooth V5.3 already made it better than the old versions.

Please make sure you wear 2 earbuds when making calls. and check if there is any dirt blocked the microphone.

You need to let the 2 earbuds pair first, one indicator flash blue and another flash blue and red means 2 earbuds paired, and then turn on phone bluetooth to pair with the earbuds.

Yes.  There is a sticky "rubber" disc which you place beneath the base to secure it to your dashboard (or windshield).

I think this product will last u very long it’s well build very stylish and strong It's completely removable, easily moves from one vehicle to another. Great suction, I don't forsee it wearing out.

My phone is kind of fat since i had a ring holder stuck to the back of my phone.

I think any cell phone will fit in it. The major concern is what kind of air vents does your car have.

It doesn’t damage the vents

In order to get the best volume, please turn up the volume of the mobile phone and FM transmitter to the maximum, and then adjust the volume of the car speakers.

Any other Bluetooth device will interfere with the mobile phone Bluetooth signal when turned on. Please turn off the temporarily unused Bluetooth devices, such as Bluetooth earbuds, speakers, etc., and try again.

FM signals are susceptible to environmental interference, which is normal. If the noise is too loud, you can try another blank FM frequency, or use the AUX jack input.

If you encounter any problems, please submit your questions to us, and we will provide you with professional technical guidance.